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A Jira automation flow can send each new work item to Audimate. You need permission to manage automation in the Jira space.

Get your URL in Audimate

1

Open the workflow's Triggers tab

Open the workflow that should get the tasks, then choose the Triggers tab.
2

Choose Add trigger, then the app

Search for Jira and select it.
3

Pick the event

When Jira offers more than one event, pick the one that should add a task, then choose Continue. Every other event it sends is skipped.
4

Copy the URL

Choose Copy. You see the URL once, so leave this window open until you’ve pasted it. The setup waits until the event arrives.

Create the flow in Jira

1

Open the space's automation

In Jira, find the space in the side navigation, choose More actions (…), then Space settings, then Automation.
2

Start a new flow

Choose Create flow, then Create from scratch.
3

Choose the trigger

Pick Work item created, or the change that should add a task in Audimate.
4

Add Send web request

Add an action and choose Send web request. Paste the Audimate URL and set the method to POST.
5

Send the work item

For the web request body, choose Work item data (Jira format).
6

Turn it on

Choose Turn it on. Then create a work item in the space, so Jira sends its first event.
A Jira flow doesn’t sign what it sends, so leave Signing secret empty. If your Jira admin sends events from a Jira webhook with a secret instead, paste that secret into Signing secret and choose Save.

Finish in Audimate

1

Choose Next

Back in Audimate, the setup says Your first event arrived. Choose Next.
2

Fill in each field

For each task field, pick the part of the event that fills it. Under each field you see what this event gives it.
3

Choose where new tasks go

Pick Inbox to start tasks yourself, or your pick-up list to have them start on their own.
4

Choose Turn on

The trigger’s switch turns on, and each new event now adds a task.
See Triggers for what each warning under a field means.

If nothing arrives

Open the flow’s audit log in Jira. If it shows the web request failed, check the URL was pasted whole. Your Jira admin can also block outside addresses for automation.

Triggers

How a trigger fills a task and what its activity shows.

Task boards

Where the tasks a trigger adds wait and start.