Plans and prices
Paying yearly saves 20% on both paid plans. Prices are per seat, and a seat is one person.
Adding a seat adds one member, and grows both your workspace’s shared monthly usage and its shared
library capacity. Enterprise is sales-led, with no self-serve checkout.
Monthly usage
Open your profile menu or Usage to check your remaining allowance. It refreshes every 2 minutes while the workspace is open, including during background work. Desktop task progress refreshes it more often, and finishing a task refreshes it immediately. Chats, task steps, recording analysis, and image requests can start while allowance remains. Their usage is counted as results arrive. Once it runs out, Arro stops starting further steps; requests already running can finish and still count toward usage. Music and speech transcription check that enough allowance remains for the next track or stretch of audio before starting it. Everything you run through Arro draws on the same monthly usage:- Chats with Arro in the dock, and the workspace agent in the browser.
- Arro voice sessions, metered higher than text.
- Making and editing pictures.
- Making music, the largest single draw of anything Arro does.
- Processing a watch recording into steps and a playbook draft.
- Workflow runs, including scheduled ones.
Each step up is measured against the plan below it, so Pro includes five times what Plus does,
seat for seat.
Whose usage it is
This is the difference that catches people out, and it reverses between Free and paid.
On a paid plan everything anyone runs draws from the same balance, so a teammate running a heavy job
leaves less for everyone else, and every seat you add grows the pool. Yearly plans still reset
monthly, on the same day. If you subscribed on the 12th, everyone resets on the 12th. Someone who
joins partway through a month starts drawing on the usage the workspace already has.
On Free your allowance follows you into every Free workspace you use, whether you created it or were
added to it, so making another does not add more and deleting one gives none back. If a paid
workspace returns to Free, everyone who keeps their place falls back to their own free usage, and
anyone past Free’s capacity is suspended rather than
removed.
Admins can set an optional monthly usage limit on any member, as a share of the workspace’s
usage. By default nobody has one. A limit is a ceiling on what one person may spend, not a portion
set aside for them, so it holds nothing back and a member with a limit can still find the pool spent
by everyone else.
On paid plans there is no separate workflow-run quota. A run draws on the same monthly usage as everything else.
Free includes 3 workflow runs, counted once ever, not monthly. They belong to you and follow you into every free workspace.
Each task an agent picks up from a task board counts as one run.
Each included run has its own size limit. Reaching it stops further steps, while requests already running can finish and count toward usage.
A stopped, failed, or cancelled run still counts as one of the 3, and its usage draws on your monthly allowance.
Every member’s Usage page shows where they stand and when it resets. See
Usage.
Features by plan
Enterprise includes every feature above, with custom support.
Workspace capacity
These are counts, not monthly quotas. They hold until you delete something or change plan. Enterprise is unlimited on every row.
Shared and private files count against separate pools, one pair each for workflows, task boards,
and pages. The shared cap covers Team Library for the whole organization and grows with each
seat. Each member’s private cap applies only to their Private workspace and is the same whatever
the seat count. Moving a file between the two changes which pool it counts against. See
Workflow and task board limits.
Knowledge base membership has no separate limit. Included pages count toward their existing shared or private page pool.
Attachment storage is the total size of every file attached to a task board across the
workspace, and grows with each seat. A single file is at most 100 MB on every plan. Deleting a file
in a task board’s attachment manager frees its space. See
Attachments.
Task boards per workflow counts in one direction only: how many task boards a single workflow runs on.
There is no limit on how many workflows one task board can connect. You meet this cap from either end,
attaching a task board on a workflow’s Data tab or connecting that workflow under a task board’s
Settings → Agents, and the fix is the same both times. The task board’s workflow picker shows each
workflow’s count so you can see which are full before you pick one.
Knowledge base graph display
The Knowledge base graph is included on every plan, including Free. Visualize shows accessible pages in the current In knowledge base filter. A page’s Related pages view can include accessible pages outside the knowledge base.
These are display limits, separate from workspace capacity. The most recently edited pages appear first when the graph reaches its limit.
Opening and exploring the graph does not consume monthly AI usage.
Members and teams
Enterprise members and teams are set with sales. A seat is one person, the owner included, so a
3-seat plan holds 3 members. Free buys no seats at all and holds 3 people, so you can invite two
teammates without paying.
Teams have no size limit of their own. Anyone in your workspace can be in any team, and the number
of teams you can create is the only cap.
What happens when you hit a limit
Everything you have built stays exactly where it is when usage runs out, and you can still open,
edit, and organize your workflows and data. Upgrading, or adding a seat, gives the workspace more
straight away. If an admin set your limit, ask them to raise it or wait for the monthly reset.
Pictures and tracks you ask Arro for in conversation are not capped, and draw on monthly usage like
anything else.
Sending an invitation is never blocked, so you can invite people before you buy their seats. The
person sees “This workspace has no seats available” until you add a seat or remove a member, and on
Free the fix is upgrading. The invitation holds for 14 days either way.
When Free’s included runs are used, starting a workflow shows “You’ve used the 3 workflow runs
included with Free. Upgrade to keep running workflows.” When one included run reaches its own size
limit, it stops with “This included run reached its limit and stopped. Upgrade to run workflows
without it.” and the run’s notification reads “This included run reached its limit.” In both cases
the fix is upgrading to Plus. The stopped run still counts as one of the 3.
Importing a spreadsheet is checked up front and rejected whole if the sheet has more rows than your
plan allows. A scheduled-task cap is a workspace total rather than a monthly quota, so completed
schedules still count until you delete them.
Buying fewer seats than you have members is the one case that is allowed rather than blocked. It
suspends the members who no longer fit, keeping the owner
and the longest-standing, and Audimate names them before you confirm. Nothing they made is deleted,
and adding seats brings them back automatically. Reducing seats on a subscription you already have
takes effect at your next renewal, while buying fewer seats on a first purchase takes effect right
away.
Related
Plans and billing
Manage your subscription, seats, payment method, and invoices.
Organization management
Members, teams, policies, and ownership.