Delete your account

Review what closes with your account and confirm deletion only when you are ready.

In Account → Security, choose Delete account to review the workspaces you own. Cancel their live subscriptions before continuing. Transfer workspace ownership first if teammates need to keep using that workspace. Download information you need before closing your account. Closure ends sign-in access, including access to download features. For requests about retained information, see Privacy choices.

Deleting closes your account and every workspace you own at once. Only support can recover them, and only within 30 days. After that their content is gone for good.

Review affected workspaces

Check the list on the deletion page.

Confirm your email

Type your account email and select Send deletion confirmation.

Open your email

Follow the confirmation link within 1 hour. Opening it leaves your account open.

Confirm deletion

While signed in, select Confirm account deletion. Your account and owned workspaces close, and you are signed out.

Content in other people’s workspaces stays there. If a check fails, the page says why.

Message	Cause	Fix
The confirmation email does not match the account.	The address you typed is not your sign-in email	Type the address shown above the field
Your owned workspaces changed. Review them again before requesting deletion.	The list changed while the page was open	Reload the page and request again
Cancel the live subscriptions on your owned workspaces before deleting.	An owned workspace still has a live subscription	Cancel it under Plan & billing and wait until it ends
This deletion link is invalid or expired. Request a new link.	The link is over 1 hour old, used, or replaced by a newer one	Click Request a new link
Your owned workspaces changed. Review them and request a new deletion link.	Ownership changed after the link was sent	Review the list and request a new link

Send deletion confirmation accepts 3 requests a minute. A further click shows “The request could not be completed. Please try again.” Wait a minute, then try again.

Recovery

Contact support before 30 days have elapsed. Only a platform administrator can recover a closed account or workspace. Recovery preserves its content and settings. You sign in again, and schedules stay paused until you resume them. Until the account records are removed, about 90 days after closure, signing in or signing up with that email, resetting its password, or resending verification shows “This account is closed.” Your memberships in workspaces owned by others end at 30 days, when permanent cleanup begins.

Time since closure	What happens
Before 30 days	Account and owned workspaces can be recovered
From 30 days	Content and credentials are permanently removed
From 90 days	Remaining account and workspace records are removed

Billing and security archives follow the Privacy Policy.

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Delete your account